Wipro Hiring Freshers as Engineer :
Desktop Support, Infra Service Desk OperationsDesirable Skills:
Networking and Infrastructure, Windows OS, Infra Trouble shooting and Operations.
Job Description:
Roles & Responsibilities:
"As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. You are expected to apply know-how with minimal or broad supervision and be involved inimplementation, integrated testing, debugging and documentation and may be required to work as on-call support or in shifts."
- Excellent in Communication Skill, that is English
- Dealing with and resolving helpdesk requests e.g. Outlook issues, Operating system issues, printer, Standard software s, Antivirus
- Basic installation, configuration and support of IT equipment (PC, laptops, printers etc.)
- Work as a team member, providing support to colleagues as and when required.
- Should be flexible and ready to work on Voice supports.
- Engineer should be ready to work in Shift 24 /7
- Awareness on the hardware and OS
- Sound knowledge of windows 8 .1 and windows 7
- Should have knowledge on the SLA and ticketing system
Roles & Responsibilities:
"As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. You are expected to apply know-how with minimal or broad supervision and be involved inimplementation, integrated testing, debugging and documentation and may be required to work as on-call support or in shifts."
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